Shipments within Greece
The products you ordered are sent to the address you have assigned to us, through the courier company ACS COURIER and the delivery is done in 2-3 working days.
All shipments to destinations within Greece for orders whose total value exceeds € 50 are made without shipping costs, regardless of the quantity of your order. The charge for orders with a total value of less than € 50 is € 2.90 for shipping acs courier
* Note: Additional shipping costs may only occur on a very large order volume and there will always be timely notice and customer approval / acceptance.
Pick up from the store
It is possible to pick up from the store ( free pick up ) in Tripoli. In this case and ONLY if you choose to pay in the store - ie upon receipt of the products, your order is booked in our store for ( 2 ) working days .
Shipping / Delivery Time
The main concern of the online store " etsotras.gr " is the perfect and fast service of its customers. Our goal is to provide the highest quality products on the market, at the lowest prices and with the fastest delivery times.
Orders related to finished products, are sent by our company on the same day as long as they have been registered until 16:30 pm of the working day and there is no other reason for delay (eg need to identify customer details due to use of a suspicious credit card).
Delivery time is usually 1-2 business days . For areas outside the cities of ACS COURIER network ( > Inaccessible areas ) Delivery takes place within 3 working days.
If any of the products you ordered are not available, then we will contact you by e-mail or phone as soon as possible to inform you about the possible delivery time or for anything else. In this case, you have the option, if you consider that this period of time does not satisfy you, to request the cancellation of your order of the specific product. Your remaining order can be processed normally.